ResearchDiscovery.com

Forrester Research
Research and analysis information technology companies, products, and services, and of many specific industries. Many free downloads. Free newsletters. Custom research.
www.forrester.com/

Customer Relationship Management Research Center
Customer Relationship Management resources; including articles about strategy and technology issues.
www.cio.com/

Adams Research Group
Helps organizations improve performance and customer service.
adamsresearchgroup.com/

TeleSight Customer Satisfaction Measurement
Provides customer satisfaction measurement and reporting services, using all of today's proven methodologies.
www.telesight.com/

Juniper Research
Research, analysis and reporting of telecommunications technologies, markets and issues. Providers of research reports, consultancy and free white papers.
www.juniperresearch.com/

Mars Research
Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
www.marsresearch.com/

Ventana Research
Research and analysis of information technology companies and products. Many free downloads. Custom consulting services.
www.ventanaresearch.com/

AMR Research Central
Research and analysis of information technology companies, products, and industry trends. Free newsletters.
www.amrresearch.com/

Consumer Research Group (CRG)
Mystery shopper consultant services to the retail industry.
crg2000.com/

Pinkerton Field Research Services
Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
www.pktnshop.com/